Responsive public service
Credit to Author: Tempo Desk| Date: Mon, 08 Jul 2019 18:00:36 +0000
OPTIMIZING the use of information and communications technologies and rationalizing systems and processes can make public service truly responsive to the needs of the public. Government agencies can learn a lot from the Department of Foreign Affairs (DFA) given its initiatives for people-friendly and continuously improving consular services. Government services should inherently be “people-friendly” […]
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