J.D. Power: Lack of New-Vehicle Inventory Decreased Sales Satisfaction in 2022

Credit to Author: Tim Tyler| Date: Mon, 14 Nov 2022 21:00:00 +0000

For more than 37 years, J.D. Power has been delivering yearly consumer satisfaction reports based on consumer insights, advisory services, data, and analytics. The recently released J.D. Power 2022 U.S. Sales Satisfaction Index (SSI) Study shows that customer satisfaction with the vehicle purchase experience has declined for the first time in more than 10 years. […]

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