BPO firm Afni appoints new vice president

Credit to Author: The Manila Times| Date: Mon, 10 Feb 2020 16:27:03 +0000

U.S.-based business process outsourcing (BPO) company Afni, Inc. announced the appointment of Khalid Khursheed (in photo) to vice president of Philippines operations.

In this role, Khursheed assumes full responsibility for the operational oversight and performance of Afni programs in the Philippines. He will play an instrumental leadership role in defining and executing new solutions and services for Afni clients. He will also help drive Afni’s expansion efforts, which include the opening of a third site later in 2020.

Khursheed has been instrumental to Afni’s growth and success in the Philippines since he joined the company as it began operations in Southeast Asia in 2012. Since that time, he’s progressively taken on increased responsibility to establish, grow, and evolve company operations in Quezon City. Most recently, he was the executive director of Philippines operations.

In a related move, Ken Hahn, who served Afni as vice president of Philippines operations, will now assume the role of product owner for Afni’s Contact Center Solutions (CCS) globally.

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