Cebu Pacific announces resumption of normal operations
BUDGET airline Cebu Pacific Air (CEB) resumed normal operations on Tuesday, after three days of flight cancellations following an accident on the maIn runway of the Ninoy Aquino International Airport (NAIA) involving a Chinese aircraft.
In an advisory, the CEB said: “Barring any other technical, weather-related or other extraordinary circumstances, we do not plan to cancel flights.”
However, the CEB said passengers in all domestic and international flights flying out of NAIA Terminal 3 from August 17 until today, August 21, may still opt to rebook their flights for travel within 30 days.
The airline reiterated that for passengers whose flights were cancelled, they may still avail of the following options, without penalties: rebook flights for travel within 30 days from original date of departure; convert into a Travel Fund for future use; get a full refund.
“We strongly encourage passengers to rebook or refund flights through the “Manage Booking” section inn the Cebu Pacific website (www.cebupacificair.com). They may also send us a message on our official Facebook (facebook.com/cebupacificair) and Twitter (@CebuPacificAir) accounts,” the advisory said.
The airline also expressed gratitude to the Department of Transportation, Civil Aviation Authority of the Philippines, Manila International Airport Authority, and the Civil Aeronautics Board “for their assistance.”
They also thanked the domestic airports for the cooperation and assistance when the CEB had to divert flights.
“Please allow us to extend our heartfelt gratitude to the men and women of Cebu Pacific – from our pilots to cabin crew, frontliners, ticketing agents, call center representatives, customer communications staff, and other support team members for volunteering to take on extended duty to help manage the situation as best they could. Most importantly, we thank our passengers for their patience and understanding,” the advisory said.
CEB was forced to cancel its flights in the past few days following the closure of NAIA runway 06/24 after a Xiamen Air plane skidded off the runway while landing on Thursday night, August 16.
Philippine Airlines (PAL) announced that special flights were arranged to accommodate several stranded passengers bound for Vancouver, Canada for August 21, Riyadh, and Dammam, Saudi Arabia for August 22, respectively. BENJIE L. VERGARA
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